This section describes the essential skills and knowledge and their level required for this unit

Skill requirements

Look for evidence that confirms skills in

finding and matching human resource information to the needs of those requesting it

using a variety of words and language structures to explain ideas to different audiences

interpreting and explaining formal documents and assisting others to apply them in the workplace

using technology for presentation of data and information in a range of styles and formats to suit different audiences

responding to diversity including gender and disability

applying occupational health and safety and environmental and sustainability requirements relating to human resource administration

Knowledge requirements

Look for evidence that confirms knowledge and understanding of

the range of human resource policies and practices that apply in the organisation

regulations and protocols governing human resource forms documents records

the range of employment arrangements in the organisation in the context of human resource administration

political and organisational knowledge relating to human resource practices

public sector standards in particular those related to human resources

equity and diversity management

jurisdictional legislation applying to human resources

public sector legislation such as occupational health and safety and environmental and sustainability practice requirements in the context of administering human resource processes

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole It must be read in conjunction with the Unit descriptor Performance Criteria the Range Statement and the Assessment Guidelines for the Public Sector Training Package

Units to be assessed together

Prerequisite units that must be achieved prior to this unitNil

Corequisite units that must be assessed with this unitNil

Coassessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include but are not limited to

PSPETHCA Uphold and support the values and principles of public service

PSPETHC401A Uphold and support the values and principles of public service

PSPGOVB Deliver and monitor service to clients

PSPGOV402B Deliver and monitor service to clients

PSPGOVB Gather and analyse information

PSPGOV406B Gather and analyse information

PSPGOVA Value diversity

PSPGOV408A Value diversity

PSPGOVA Deal with conflict

PSPGOV411A Deal with conflict

PSPGOVA Use advanced workplace communication strategies

PSPGOV412A Use advanced workplace communication strategies

PSPGOVA Exercise delegations

PSPGOV421A Exercise delegations

PSPGOVA Apply government processes

PSPGOV422A Apply government processes

PSPHRA Provide a consultancy service for human resource management

PSPHR403A Provide a consultancy service for human resource management

PSPLEGNA Encourage compliance with legislation in the public sector

PSPLEGN401A Encourage compliance with legislation in the public sector

PSPOHSB Implement workplace safety procedures and programs

PSPOHS401B Implement workplace safety procedures and programs

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit see Employability Summaries in Qualifications Framework

administration of human resource processes in a range of or more contexts or occasions over time

Resources required to carry out assessment

These resources include

legislation policies procedures and guidelines relating to administration of human resource processes

workplace scenarios and case studies

human resource management guidelines and other relevant workplace materials

Where and how to assess evidence

Valid assessment of this unit requires

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when administering human resource processes including coping with difficulties irregularities and breakdowns in routine

administration of human resource processes in a range of or more contexts or occasions over time

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups such as

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include but are not limited to a combination of or more of

case studies

demonstration

portfolios

questioning

scenarios

authenticated evidence from the workplace andor training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments

Administrative informationmay relate to:

Forms may include:

Claims may include:

Applications may relate to:

Human resource activities may include:

Workforce data may include:

Data presentation may include:

Legislation, policy and procedures may include: